L'OR accepts Visa, MasterCard, American Express and Discover. All transactions are in U.S. Dollars.

YES. When using a pre-paid Gift Card from VISA, MasterCard or AMEX, enter the pre-paid Gift Card number in the Credit Card field in Payments. When using prepaid gift cards, the amount on the card must MEET or EXCEED the amount of your online order. For example, if you have a $50 VISA Gift Card, and your order total is $75, your gift card will be declined, because the card does not have enough funds to cover the entire order total.

Some stores and websites offer their own Gift Cards or Gift Certificates. When used, they simply deduct the amount of the card (for example $50) from your online order total (for example $75). You then pay the remaining balance with a credit card or payment of your choice ($25).

L'OR currently collects U.S. sales tax on all orders shipped within the United States. In some cases, additional tax will be charged at the city and/or county level.

We are not offering gift certificates at this time.

We do not currently offer gift wrapping but you will have an opportunity to add a gift message during check out. The gift message will print on the packing list. No pricing will be shown on the packing list.

Your L'OR delivery will include a packing slip that does not show any product pricing, taxes, or shipping costs, which is especially helpful when sending a gift. If you are interested in viewing the prices for a past order, you have several options:

Email: Your Order Confirmation email, which is emailed the day you place your order, lists all product prices, taxes, and shipping costs.

Online: If you have an online account with us, click here and sign into your L'OR account. Select the order you wish to view and click the “view order” button. All product prices are listed for each order.

Contact Us: Email us at L'OR Customer Experience, or call us at 1-877-832-3678, Monday - Friday, 9:00 AM to 5:00 PM ET, excluding holidays. Our representatives can supply you with pricing, taxes and shipping costs of any order you placed on lorespresso.us.

Absolutely! We use the latest industry-standard 256-bit SSL encryption to ensure that your information is securely transmitted to our servers. Please view our privacy policy for more information about how we use and secure personal information.

L’OR coffee capsules are compatible with Nespresso* Original Machines

*Trademark used is of a third party, not related to JACOBS DOUWE EGBERTS.

L’OR Espresso capsules can be brewed as

Ristretto = 25 ml
Espresso = 40 ml
Lungo = 110 ml

For best results please consult the product packaging for the suggested brew strength. You will find this printed in Gold.

Espresso intensity up to 8: we recommend to use the Espresso button

Espresso intensity 9 and higher: we recommend Ristretto or Espresso according to your personal tastes. 

Lungo – we recommend the Lungo button for all intensities

UTZ Certified is the largest program for sustainable farming of coffee and cocoa in the world. UTZ Certified maintains a rigorous farming code of conduct and a transparent traceability system for coffee. The UTZ Certified seal guarantees the coffee in L’OR Espresso was grown and harvested in a socially and environmentally sustainable way. If you are interested you can find more information at their website www.utz.org.

We recommend TerraCycle for recycling aluminum coffee capsules like L’OR. Sign up with them here - www.terracycle.com

No, the aluminum does not impact the taste of the coffee. Aluminum has long been used safely in food packaging and the L’OR Espresso aluminum capsules are made of aluminum that complies with all food and safety standards.

At L'OR we label all of our products with a "best by" date to ensure that you experience the best we have to offer. You will find this date on the bottom of the packaging.